Refund policy
Return & Refund Policy
At our store, we are committed to providing high-quality products. Customer satisfaction is our top priority.
Return Conditions:
- Customers may request a return within 14 days from the date of receiving the order.
- Returns are only accepted if the item has a manufacturing defect or fabric defect.
- The item must be unworn, unused, and in its original condition.
- All original tags and packaging must be intact and included.
Non-Returnable Cases:
- Items that have been worn or used.
- Damage caused by improper use.
- Requests made after the 14-day period from the delivery date.
How to Request a Return:
- Please contact us via our official store email.
- Include your order number and attach clear photos showing the defect.
- Our team will review your request and respond shortly.
- Once approved, we will provide return shipping instructions and follow up until the process is completed.
Please note that return shipping costs will be determined after reviewing the case.